Shipping policy

Where we ship

We currently ship within the United States only. We hope to open up international shipping later.

Processing and dispatch

Orders are picked, graded and packed on the same bench, usually within one business day. Orders placed at weekends or on US public holidays are packed on the next business day.

You'll get a confirmation email when you order, and a second email with tracking when it ships.

Delivery options and cost

Every option is shown at checkout with its exact price before you pay. Calculated options are priced live by USPS or UPS from your address and the weight of your order.

  • Economy envelope (USPS letter) — $2, orders under $50. A plain letter with scan tracking, typically 3–5 business days after dispatch.
  • USPS Ground Advantage — $8, free on orders of $70 and up. Fully tracked, typically 2–5 business days.
  • UPS Ground, Ground Saver and 3 Day Select — live UPS rate. Fully tracked, typically 1–5 business days.
  • USPS Priority Mail and Priority Mail Express — live USPS rate. Fully tracked, typically 1–3 and 1–2 business days.
  • UPS 2nd Day Air and Next Day Air — live UPS rate. Fully tracked, typically 1–2 business days.

Priority handling: Priority Mail, Priority Mail Express and all UPS air services include a $5 handling charge, already built into the price shown at checkout. Those orders are packed and handed over first, ahead of standard orders.

Shipping Protection (optional)

You can add Shipping Protection in your cart before checkout. Its price is shown in the cart and scales with your order value. If a protected order is lost, stolen or arrives damaged, we refund or replace it. It works with every shipping option, including the $2 envelope. To claim, contact us with your order number within 30 days of the estimated delivery date. Choosing “Checkout without protection” is always available.

Transit times are the carrier's estimates, not guarantees, and they're counted from dispatch rather than from when you ordered. Weather, holidays and carrier backlogs happen.

How we pack cards

We scale the protection to what's in the order. Valuable singles are sleeved and go into a toploader or semi-rigid holder. Lower-value and bulk cards are bagged and bundled securely — not every card gets its own sleeve, but every card is packed so it can't bend, shift or get wet in transit.

Singles ship in a rigid cardboard mailer or a bubble mailer, economy envelopes get a cardboard stiffener, and sealed product and larger orders go into a box with padding.

We put more care into packing than most sellers do. It's the part of this job people only notice when someone gets it wrong, and we'd rather spend the extra minute and the extra toploader than have a card turn up creased.

Tracking

Every order ships with tracking: full parcel tracking on Ground Advantage, Priority Mail and UPS, and letter scan tracking on envelopes, which shows fewer updates. If your tracking hasn't updated for several days it's usually a carrier scanning gap rather than a lost parcel — but if the estimated delivery date has passed, contact us and we'll chase it.

If your order is late or lost

Tell us within 30 days of the estimated delivery date and we'll investigate with the carrier and make it right. See our Refund Policy for how that's resolved. Lost economy envelopes are covered only when Shipping Protection was added to the order.

Address accuracy

We ship to the address you enter at checkout, exactly as entered. Please check it before paying. If a parcel comes back to us because the address was wrong or incomplete, we'll happily re-send it once you've covered the return postage.

Preorders

Cards marked (Preorder) have not been released yet and ship on or shortly after the set's release date. If your order mixes preorder and in-stock cards, we hold the whole order and ship it together when the preorder is released — email us if you'd rather have the in-stock cards sent straight away, and we'll split the shipment.