Shipping
We pack orders on the same bench we grade them on. Here is exactly what happens after you check out.
When it ships
Orders placed before the end of the day are packed and handed over the next business day. Weekend and holiday orders go out on the next working day. You get tracking on every order, no minimum.
How it is packed
- Singles — penny sleeved, top-loaded or team-bagged by value, then into a rigid mailer.
- Larger orders — bundled and braced so nothing shifts in transit.
- Sealed product — double-boxed with fill. We do not ship booster boxes in a bag.
Tracking
A tracking number is emailed the moment the label is created. If tracking has not moved within a couple of days, that is usually a carrier scan gap rather than a lost parcel — but tell us and we will chase it with you.
Returns: all sales are final
We do not accept returns or exchanges for change of mind, on singles or sealed product. Cards are graded by hand and described conservatively before they go up, and every condition we hold is shown on the listing, so you always know what you are buying.
If we made the mistake — wrong card, wrong condition, or the package arrived damaged in transit — get in touch and we will sort it out with you.
Lost, stuck or damaged parcels
Once a parcel is with the carrier it is out of our hands, but it is not out of our problem. Message us with your order number and we will open a trace and work it through with you.
Local pickup and events
If you are picking up in person or catching us at an event, message us before you order so we can hold the cards aside.